Cancellation Policy

Last updated on 12 September 2026.

Business details. Indydesk is owned and operated by Integralio Technology Consulting Pvt Ltd. Registered office: M-239, Unitech South City-1, Gurgaon, Haryana, India - 122001. Email: info@indydesk.com. Phone: +91-9999499781.

This policy explains how you can cancel a subscription or order for the Indydesk products and services (Sales CRM, Invoice, SMS, Campaigns and Tools).

How to cancel

You can cancel a paid subscription at any time from your account settings, or by writing to us at info@indydesk.com from your registered email address. Cancellation takes effect at the end of the current billing period. You keep access to the paid features until then, and you will not be charged again after that.

Cancelling an order before activation

If you paid for a plan or prepaid credits and wish to cancel before the service has been activated or used, write to us within 24 hours of payment and the order will be cancelled and refunded in full as per our Refund Policy.

Cancellation by us

We may suspend or cancel an account that breaches our Terms and Conditions. Where the cancellation is not caused by a breach, any unused paid period is refunded as per our Refund Policy.

Refunds

Whether a cancelled subscription or order is eligible for a refund, and how the refund is processed, is described in our Refund Policy.

Contact

For any cancellation request, email info@indydesk.com or call +91-9999499781 with your registered email address and the details of your request.