Shipping and Exchange Policy

Last updated on 12 September 2026.

Business details. Indydesk is owned and operated by Integralio Technology Consulting Pvt Ltd. Registered office: M-239, Unitech South City-1, Gurgaon, Haryana, India - 122001. Email: info@indydesk.com. Phone: +91-9999499781.

Indydesk products (Sales CRM, Invoice, SMS, Campaigns and Tools) are software services provided online by Integralio Technology Consulting Pvt Ltd. Nothing is shipped physically.

Delivery

  • Your account is activated immediately after signup, and paid features are enabled as soon as your payment is confirmed.
  • Confirmation and access details are sent to your registered email address.
  • If you do not receive access within 24 hours of a successful payment, write to info@indydesk.com and we will resolve it.

Exchange

  • Because our products are digital services, they cannot be exchanged in the way physical goods are.
  • You can upgrade or downgrade your plan at any time from your account settings. Changes apply from the next billing period unless stated otherwise at the time of the change.
  • If you were charged for the wrong plan, contact us and we will correct it.

Contact

For any question about delivery or plan changes, email info@indydesk.com.