Refund Policy

Last updated on 12 September 2026.

Business details. Indydesk is owned and operated by Integralio Technology Consulting Pvt Ltd. Registered office: M-239, Unitech South City-1, Gurgaon, Haryana, India - 122001. Email: info@indydesk.com. Phone: +91-9999499781.

This policy explains when a payment made for the Indydesk products and services (Sales CRM, Invoice, SMS, Campaigns and Tools) is refunded and how the refund is processed. Cancellation steps are described in our Cancellation Policy.

When a refund is given

• If you are not satisfied with a new subscription, write to us within 7 days of the first payment and we will refund the full amount.
• Renewal payments (monthly or yearly) are not refundable once the new billing period has started.
• Prepaid SMS or campaign credits are not refundable once purchased, except where the service could not be delivered because of a fault on our side.
• If we are unable to provide the service you paid for, you are entitled to a refund for the unused period.

How refunds are processed

Approved refunds are returned to the original payment method within 7 to 10 business days. The time it takes to appear in your account depends on your bank or card provider.

Contact

For any refund request, email info@indydesk.com or call +91-9999499781 with your registered email address and the details of your request.